Responsible Gaming
Gaming Should Be Entertainment
At Playamo, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting our players in Australia and beyond.
Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
Online gaming is only available to players who are 18 years of age or older in Australia. Playamo has strict age verification procedures in place to prevent underage gambling. It is illegal for anyone under 18 to participate in online gambling activities.
If you are under 18, please do not register or attempt to access gaming services. Parents and guardians are encouraged to implement parental controls on devices to prevent underage access.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling: Concealing the extent of your gambling from family or friends
- Loss of Control: Being unable to stick to gambling limits or stop when you intend to
- Neglecting Responsibilities: Gambling instead of attending to work, school, or family obligations
- Financial Problems: Borrowing money or spending money needed for essentials on gambling
- Withdrawal Symptoms: Feeling anxious or irritable when not gambling
- Escalating Bets: Needing to gamble larger amounts to achieve the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Using Gambling to Escape: Gambling to relieve stress, anxiety, or depression
- Relationship Strain: Gaming causing conflict with family, friends, or partners
If you recognise any of these signs in yourself or someone else, seek help immediately.
Self-Help Tools & Responsible Gaming Features
Playamo provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're comfortable losing during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Take a mandatory break from gaming for a period you choose (temporary or permanent)
- Account Closure: Permanently close your account if you wish to stop gambling
These tools are available in your account settings. Use them to maintain healthy gaming habits.
Support Organizations in Australia & Internationally
If you or someone you know is struggling with problem gambling, professional help is available:
Australia
- Gambling Help Online – Free, confidential counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free support and advice for problem gambling
Website: www.gamcare.org.uk - GamStop – National self-exclusion register
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Research, education, and treatment resources
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
Website: www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Website: www.bzga.de
All of these organisations offer free, confidential support. Reaching out is a sign of strength, not weakness.
Get Help Today
If you're experiencing problems with gambling, please reach out for help immediately. Problem gambling is treatable, and support is available 24/7.
Don't gamble with money you can't afford to lose. When the fun stops, stop.
Contact one of the organisations above or speak to a healthcare professional. Your wellbeing is our priority.